Will Sykes · Matt Granda · Christian Augustin · Sean Claggett

• Difference between trial firms and volume firms
• Using a systems-based approach - Increasing case value by creating a system
• The need to separate pre-lit volume from lit and trial cases
• The role of your pre-lit team (customer service, knowing what your lit teams are looking for, knowing which cases will have to be litigated and working them up properly) - Christian you may cover some of this in your other sessions but I think a little overlap is ok
• What to do with cases that don't settle in pre-lit but aren't the right fit for your lit team
• Compensation for your pre-lit team (how to bonus)